JEGX IMMIGRATION AND CONSULTING SERVICES INC. ("JICS Consulting," "we," "our," or "us") is committed to protecting the privacy and confidentiality of personal information collected through www.jicsconsulting.ca and any other pages hosted on this domain (collectively, the "Website").

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

Personal Information You Provide

Full name

Email address

Phone number (including mobile number)

Country of residence

Immigration-related details shared through contact forms, booking forms, or consultations

Any information you choose to submit through our Website

Information Collected Automatically

IP address

Browser type and version

Device information

Website usage data and navigation patterns

Cookies and similar tracking technologies (see Section 12 below)

2. How We Use Your Information

Personal information collected through the Website may be used to:

Respond to inquiries and consultation requests

Schedule and manage appointments

Provide immigration consulting services

Send appointment reminders and confirmations via SMS or email

Communicate updates, reminders, or relevant information about your immigration matters

Send service status updates and customer support messages

Deliver marketing promotions (only if you have opted in)

Comply with legal, regulatory, and professional obligations

Improve website functionality and user experience

Prevent fraud and ensure security

We do not sell or rent personal information to third parties.

3. SMS Opt-In and A2P Messaging Compliance

Consent to Receive SMS Messages

By providing your mobile phone number and opting in through our forms, you expressly consent to receive automated text messages (SMS) from JEGX IMMIGRATION AND CONSULTING SERVICES INC. at the number provided. These messages may include:

Quotes and estimates

Appointment reminders and confirmations

Service status updates

Customer service and support messages

Marketing promotions (only if you opted in separately)

Message Frequency: Message frequency varies based on your interaction with our services.

Message and Data Rates: Message and data rates may apply based on your mobile carrier's plan.

Opt-Out Instructions: You may opt out of receiving SMS messages at any time by replying STOP to any message. You may also text HELP for assistance.

A2P Compliance: Our SMS messaging complies with Application-to-Person (A2P) 10DLC standards and all applicable carrier regulations. Messages will clearly identify JICS Consulting as the sender.

No Obligation: You are under no obligation to consent to receive SMS messages as a condition of purchasing any goods or services. Consenting to SMS is voluntary.

4. Disclosure of Information

We may disclose personal information only when:

Required or authorized by law

Necessary to comply with regulatory or professional obligations (including IRCC requirements)

Required to protect our legal rights or prevent fraud

You have provided explicit consent

Necessary to facilitate services through trusted third-party service providers (see Section 8)

Immigration decisions are made solely by Immigration, Refugees and Citizenship Canada (IRCC) or other relevant authorities. We do not share your information with IRCC without your knowledge and consent, except where legally required.

5. Mobile Information Sharing Statement

We do not sell, rent, loan, trade, lease, or otherwise transfer your mobile phone number to any third party for their own marketing purposes.

Your mobile phone number and related mobile information are used solely for the purposes described in this Privacy Policy, including:

Sending appointment reminders and confirmations

Providing service status updates

Delivering customer support messages

Sending marketing promotions (only if you have opted in)

Facilitating our immigration consulting services

Limited Sharing with Service Providers

We may share your mobile information with trusted third-party service providers who assist us in delivering SMS services, including:

SMS platform providers (e.g., GoHighLevel, Twilio, or similar services)

Cloud-based communication service providers

Analytics providers (in aggregated or anonymized form)

These service providers are contractually obligated to:

Use your mobile information only for authorized purposes

Protect your information with appropriate security measures

Not use your mobile number for their own marketing purposes

Comply with all applicable privacy and telecommunications laws

Your Control

You maintain full control over your mobile information and can opt out of SMS communications at any time by replying STOP to any message or contacting us directly at [email protected].

6. Consent

By using our Website, submitting personal information, and providing your mobile phone number, you consent to its collection, use, and disclosure in accordance with this Privacy Policy.

Withdrawing Consent: You may withdraw consent at any time by:

Replying STOP to SMS messages

Contacting us directly using the information in Section 16

Unsubscribing from email communications via the link provided

Withdrawal of consent may limit our ability to provide certain services. Legal and contractual obligations may require retention of certain information even after consent is withdrawn.

7. Data Storage and Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, unauthorized access, disclosure, or misuse, including:

Secure servers and encrypted data transmission (SSL/TLS)

Access controls limiting data access to authorized personnel only

Regular security assessments and updates

Secure backup procedures

While we implement industry-standard security measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

8. Third-Party Services and Links

Our services may integrate with or link to third-party services, including:

Payment processors

SMS and email service providers

Scheduling and CRM platforms (including GoHighLevel)

Analytics tools

Financial institutions

We are not responsible for the privacy practices or policies of these third parties. We encourage you to review their privacy policies before providing any personal information.

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites.

9. Retention of Information

Personal information is retained only for as long as necessary to:

Fulfill the purposes for which it was collected

Comply with legal, regulatory, or professional obligations

Resolve disputes and enforce our agreements

Retention periods vary based on the type of information and applicable legal requirements. Immigration-related records may be retained longer due to regulatory requirements.

10. Access and Correction (Your Rights)

You have the right to:

Access: Request access to the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information (subject to legal retention requirements)

Portability: Request a copy of your information in a structured, commonly used format

Object: Object to certain processing of your personal information

Withdraw Consent: Withdraw consent for SMS, email, or other communications at any time

To exercise these rights, contact us using the information in Section 16. Requests will be handled in accordance with applicable privacy laws. We may require verification of your identity before processing requests.

11. User Data Handling and Processing

How Your Data is Processed

We process your personal information in accordance with PIPEDA and applicable Canadian privacy laws. Data processing includes:

Collection through website forms, email, phone, and in-person consultations

Storage on secure servers located in Canada or with trusted cloud service providers

Analysis to improve our services and customer experience

Transmission to authorized third-party service providers as described in this policy

Data Minimization: We collect only the information necessary to provide our immigration consulting services and fulfill our legal obligations.

Data Accuracy: We take reasonable steps to ensure the personal information we hold is accurate, complete, and up-to-date. You can help by notifying us of any changes to your information.

12. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our Website. We use cookies and similar tracking technologies to:

Remember your preferences and settings

Analyze website traffic and user behavior

Improve website functionality and user experience

Deliver personalized content and advertisements

Types of Cookies We Use

Essential Cookies: Necessary for website operation and security

Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)

Functional Cookies: Remember your preferences and enhance user experience

Marketing Cookies: Track your activity for advertising purposes (only with consent)

Managing Cookies

You can control and delete cookies through your browser settings. Disabling cookies may affect website functionality and your user experience.

13. Nature of Services

The specific services provided by JEGX IMMIGRATION AND CONSULTING SERVICES INC. are those described on our website, landing pages, and marketing materials. These services include, but are not limited to:

Immigration consultation and advisory services

Assessment of immigration eligibility

Application preparation and submission assistance

Documentation review and guidance

Representation before immigration authorities (where applicable)

Post-application support and follow-up

Appointment scheduling and case management

Customer support related to immigration services

14. Quotes, Estimates, and Transactions

Non-Binding Estimates: Any initial quotes, estimates, or offers provided by JEGX IMMIGRATION AND CONSULTING SERVICES INC. are preliminary and based on information provided by you. These are subject to final verification and mutual agreement.

Service Verification: We reserve the right to verify information and assess your immigration eligibility and requirements before finalizing any service agreement. Final pricing or service terms may be adjusted based on actual case complexity, documentation requirements, or scope of work discovered during verification.

No Obligation: You are under no obligation to accept any quote or proposal we provide. All transactions are voluntary and require mutual agreement. Your engagement of our services is entirely at your discretion.

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Manitoba, Canada, and applicable federal laws including PIPEDA, without regard to conflict of law provisions.

16. Contact Information

For questions or concerns about this Privacy Policy, to exercise your privacy rights, or regarding our privacy practices, please contact:

JEGX IMMIGRATION AND CONSULTING SERVICES INC.

Website: www.jicsconsulting.ca

Email: [email protected]

Phone: +1 204-731-1979

17. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically. Continued use of our Website after changes constitutes acceptance of the updated Privacy Policy.

Material changes to how we handle personal information will be prominently posted on our Website and, where appropriate, communicated to you via email or SMS.

Last Updated: January 1, 2026

This Privacy Policy is designed to comply with PIPEDA, Canadian privacy laws, and A2P 10DLC messaging compliance requirements.